Customers’ satisfaction about prehospital emergency medical services in Lorestan, Iran

Customers’ satisfaction about prehospital emergency medical services in Lorestan, Iran

INTRODUCTION Patient's satisfaction with health care in ambulance services is an important quality indicator and a helpful tool for managers of prehospital emergency services. This study aimed to measure patient satisfaction with health provided by prehospital emergency medical services (EMS) in Lorestan, Iran. METHODS This cross-sectional study was conducted on patients (n=450) transferred b...

Knowledge Level of Pre-Hospital Emergency Medical Services Personnel about Ambulance Equipment in Rasht, Iran

Background: Emergency Medical Services (EMS) personnel are often the first to provide healthcare services to the patient in different situations outside the hospital. Due to the sensitivity of this work, knowledge of ambulance equipment can affect the performance of Emergency Medical Services personnel.  Objective This study aims to assess the knowledge of pre-hospital EMS personnel in Rasht, ...

Evaluation of Factors Affecting Job Satisfaction in Emergency Medical Services Staff of Zanjan Province, Iran

Background: The challenges of health systems emphasize the need for more motivated employees to perform better and more effectively. Therefore, pervasive attention to job satisfaction of these employees is a matter of course. Objectives: The present study aimed at investigating factors affecting job satisfaction in emergency medical services (EMS) staff of Zanjan Province, Iran, in 2019. Meth...

Client satisfaction of maternity care in Lorestan province Iran

BACKGROUND Client satisfaction is an important indicator for assessment of the quality of care provided. Detecting patients dissatisfaction and trying to find the most effective and costly services is the basic way for improvement of service quality. The purpose of this study was to determine the satisfaction level of women in the maternity care centers (hospitals) of Lorestan University of Med...

The development of prehospital emergency medical services (PEMS) in China.